Work and Professional Experience

2017-Present | Senior Business Operations Analyst – Shopify Plus

  • Act as a trusted advisor within Shopify Plus
  • Leverage data to measure success, support experiments, and inform corporate strategy
  • Collaborate with our Revenue, Merchant Success, and UX teams on cross-functional projects to offer a better merchant experience at scale
  • Work with our product teams to improve product adoption and inform product strategy
  • Hack Days Finalist – June 2017 | Led a team to produce an internal analytics tool that is still used to date

2017 | Marketing to Businesses Project – Ivey Business School

  • Led team to analyze marketing strategy and sales channels of a Waterloo-Region Startup; Designed tactics to scale up their sales

2016 | Social Media Analytics Projects – Ivey Business School

  • Led team to analyze and optimize PPC Google AdWords campaign to improve ROI by 200%
  • Led team to analyze Clinton/Trump Twitter/Facebook posts to quantify social media efficacy prior to the election

2016 | CrowdFeeding New Venture Project – Ivey Business School

  • Led team of five to develop a business plan to reduce costs of meals by 30%, conduct market tests, develop prototype, and pitch for funding
  • Passed reviewers hurdle to join accelerator program

2015 | Supervisor – Rowan Williams Davies & Irwin Inc. (RWDI)

  • Coached staff and facilitated personal development
  • Developed initiatives to improve company culture, improve team performance, crowdsource innovation, and facilitate personal development
  • Liaised with international teams to foster collaboration and achieve alignment

2012-2015 | Technical Coordinator – Rowan Williams Davies & Irwin Inc. (RWDI)

  • Prepared technical reports and presentation for clients and the public
  • Designed and deployed an internal database for Solar test data
  • Developed technical solutions which automated manual processes and saved $150,000 per year
  • Developed and implemented training regimes which reduced ramp-up time by 70% and was adopted as a company-wide standard
  • Evaluated structural and cladding performance of buildings using wind tunnel techniques
  • Analyzed wind flow around large-scale topography for critical infrastructure
  • Coordinated project schedules with cross-functional collaboration

2011-2012 | Research Student – The Advanced Micro and Nanosystems Laboratory (AMNL) – University of Toronto
Automation of micro-pipette search and manipulation for robotic ICSI

  • Developed novel image-processing and auto-focus techniques using C++ in order to improve the success rate and minimize processing time of micropipette setup procedures for Robotic ICSI

2011-2012 | Capstone Project Leader – CANDU Energy Inc. and University of Toronto
Structural failure assessment of small bore feeder pipes

  • Led a team of three to program two structural simulations using ANSYS, which accurately predicted the failure of small bore feeder pipes under extreme bending and pressure to ensure safe operation

2009-2010 | Information Developer – IBM Canada
Technical writing for DB2 LUW software product

  • Collaborated with clients, software developers, writers, and translators to author end-user DB2 documentation
  • Managed external feedback channels
  • Designed and tested internal productivity solutions
  • Trained new interns


MBA – Ivey Business School

  • Courses: Social Media Analytics, Marketing to Businesses, Operations, Strategy, IT, Data Science, Value Investing
  • Dean’s Honor List

B.A.Sc. Honours Mechanical Engineering – University of Toronto

  • Specialized in Solid Mechanics and Energy & Environment
  • Dean’s Honor List; Ranked 12/197
  • Minor in Political Science

Structural Dynamics Courses: – McMaster University

Skills, Certifications, and Publications


Soft Skills: Leadership, Creative Problem Solving, Strategic Planning, Succession Planning, Leadership Development, Coaching, Process Improvement, Change Management, Growth Management
Technical Skills: Fluid Mechanics, Wind Engineering, Solid Mechanics, FEA, Stress Analysis, Numerical Modelling, Image Processing, Database Development
Speaks: VBA, SQL, Google Earth, C/C++, Java, XML, LaTeX, Matlab/Octave, Solidworks, AutoCAD, MS Word/Excel, Chinese


P.Eng – Professional Engineers Ontario
Java Programming: Solving Problems with Software (Certificate) – Duke University on Coursera
IBM Certified Database Associate – DB2 9 Fundamentals – IBM Canada


2014 | Locating end-effector tips in robotic micromanipulation – AMNL – UofT
J. Liu, Z. Gong, K. Tang, Z. Lu, C. Ru, J. Luo, S. Xie, and Y. Sun,
IEEE Trans. Robotics, Vol. 30, pp. 125-30.


Richard Ivey School of Business

  • Stacey Muirhead Capital Management Ltd. Prize – Stacey Muirhead Capital Management Ltd., The Ben Graham Centre for Value Investing
    • The Stacey Muirhead Capital Management Ltd. Prize is awarded annually to one HBA and MBA student who, in the judgment of Professor Athanassakos, demonstrate exceptional promise in understanding and applying value investing concepts and techniques.
  • MBAA Outstanding Contribution Award – MBA Association
    • These awards, as determined by a vote of the graduating class, recognizes students who demonstrated a significant overall contribution to the Class of 2017, the Ivey Business School, Western University and the London community.
  • MBA ’89 Scholarship
    • The MBA ’89 Scholarship is presented to a full-time graduate student entering the Master of Business Administration program at the Ivey Business School, based on academic achievement and demonstrated community leadership. This scholarship is made possible through the generosity of the Class of MBA ’89 on the occasion of their 25th Class Reunion.
  • Richard Ivey Excellence Award
    • The Richard Ivey Excellence Award is presented to an outstanding incoming candidate to the Ivey MBA Program, recognizing academic achievement and leadership potential.

University of Toronto

  • Gordon Cressy Student Leadership Award
    • The Gordon Cressy Student Leadership Awards were established in 1994 by the University of Toronto Alumni Association (UTAA) and the Division of University Advancement in order to recognize students who have made outstanding extra-curricular contributions to their college, faculty or school, or to the university as a whole.
  • NSERC Undergraduate Research Scholarship

Extracurricular Involvement

2013-Present | Ultimate Frisbee
2012-Present | Volleyball
2015-2018 | Mentor – Alumni Mentorship Program (UofT Engineering)
2015-2016 | Presenter and Member – Lean-in K-W

Ivey Business School

  • Ambassador Senator, Club Senator, Blogger for the Ian O. Ihnatowycz Institute for Leadership, TA for the CAVIE Value Investing Seminar, Technology Club, Music Club, Social Impact Club, Verge Capital Social Enterprise Fund Design Challenge, Beach Volleyball


  • SickKids Heatwave Volleyball Tournament, EngGirl Day, Run for the Cure

University of Toronto

  • Campaign Leader/Department Co-Chair – Graditude Initiative (UofT Engineering)
    • Advocated for community involvement, personal growth through extracurricular activities, and an outlook of giving
    • Directed and choreographed a flash mob
    • Strategized with the Alumni Relations Office and department co-Chairs to achieve a record 18% participation within department
  • Residence Don – New College Residences (UofT)
    • Mentored new students to adapt and succeed academically
    • Initiated inter-floor events to help students build social networks
    • Responded to and resolved room-mate conflicts and domestic disputes
  • Promotions Director – Skule Orchestra (UofT Engineering)
    • Deliberated with other executives to formulate advertising strategies
    • Designed marketing materials and promoted organization in city-wide and campus-wide forums
  • Other Involvement: Skule Orchestra, Skule Nite Orchestra, MIE Coffee House, Volleyball, New College Mentorship Program, Mechanical Engineering Club, Engineering Orientation, Engineering Recruitment, UTEK Judge, The Cannon Newspaper, Private Tutoring


  • Junior Achievement Presenter, IBM Future Blue Lead, Habitat for Humanity Volunteer, Volleyball Team

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